When you searched for a company to offer you reglazing services, you may have seen alongside our advertisement, a number of companies also offering this service. If you are looking at who to go with, you may want some advice on how to make the right choice.
The key to making the right choice, is to read customer reviews. Now the most important rule of reading reviews, is to make sure they are independent. Basically this means that you need to be reading reviews from customers that are on an independent, external review site, NOT the companies own “testimonials” page.
One example is independent review site Trustpilot, which allows you to search by company and scroll through each review left by customers of that company.
Why is this important? Companies on review sites will get an overall score based on the number of good reviews they have received, compared to negative ones, so if a company has a score of 7 out of 10 or 4 stars out of 5, it may appear on first impressions that it's a good company. However, it is not until you access the reviews themselves that you are presented with the true list of issues that some of their customers face. Also remember to scroll down to the very bottom of the review feed to see how many pages there are of reviews, and keep looking for instances of bad ones, as these can be hidden on a previous page or two. Don’t forget, the more reviews a company has, the better!
A full list of companies offering reglazing and or other online prescription services can be found here.. http://www.trustpilot.co.uk/categories/eye_treatment